Refund policy

Customers satisfaction is our number one policy and we are making sure that you have best possible shopping experience! We will be more than happy to send you replacement or work out any other compensation in case your product arrives in damaged condition, is not as described or has any other quality issues.

If you are ever unhappy with your order please do not hesitate to contact us through our contact form, or simply send e-mail to info@lucianna and/or regarding our Tropical slimes to tropical-slimes@lucianna.eu.

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